Data Protection & Privacy

Your Privacy Matters at tiger365

tiger365 is committed to protecting the personal data of every player on our platform. This Privacy Policy explains in clear, transparent terms what information we collect, why we collect it, how it is used, and the rights you hold as a data subject. We encourage you to read this document carefully.

Effective Date: 1 January 2026

256-bit SSL Encryption

Applies to Bangladesh Players

Language: English

Our Privacy Commitments

How tiger365 Protects Your Data

Encrypted Transmission

All data transmitted between your device and tiger365 is protected by 256-bit SSL/TLS encryption — the same standard used by major international banks operating in Bangladesh.

Secure Data Storage

Personal data is stored in access-controlled, encrypted servers. Strict internal access policies ensure that only authorised personnel can view your account information.

No Unauthorised Selling

tiger365 does not sell, rent, or trade your personal data to any third-party marketing company. Data sharing is limited strictly to service providers and partners necessary for platform operation.

Your Rights Respected

You have the right to access, correct, or request deletion of your personal data at any time. tiger365 honours all data subject requests promptly and transparently.

Transparent Cookie Use

We use cookies solely to improve your experience, maintain your session, and analyse platform performance. You are informed about cookie use and may manage preferences at any time.

Clear Retention Limits

We retain your personal data only for as long as it is necessary for the purposes stated in this policy or required by applicable law. Data no longer needed is securely deleted or anonymised.

1 Information We Collect

tiger365 collects personal data from you directly when you register an account, make a deposit, contact our support team, or interact with the platform. We also collect certain information automatically through your use of our website and mobile platform. The categories of data we collect are set out below.

Information You Provide Directly

Category	Examples	Purpose
Identity Data	Full legal name, date of birth, National ID number	Account registration, KYC verification, age verification (18+)
Contact Data	Email address, mobile number, city (e.g., Dhaka, Chittagong, Sylhet)	Account communications, OTP delivery, support responses
Financial Data	bKash/Nagad/Rocket/Upay mobile number, bank account details	Deposit and withdrawal processing, fraud prevention
Verification Documents	Passport, National ID card, driving licence images	KYC identity verification prior to first withdrawal
Security Data	Encrypted password, security questions, OTP records	Account access security and fraud prevention

Information Collected Automatically

When you access tiger365, our systems automatically record certain technical information to ensure platform security and improve service quality. This includes:

IP address and approximate geographic location (country/city level)
Device type, operating system version, and browser type
Pages visited, time spent on each page, and navigation paths
Game session data including bet amounts, game titles, and session duration
Referral source (e.g., the page or link through which you arrived at tiger365)

Minimum Data Principle tiger365 collects only the personal data that is strictly necessary for the specific purpose being fulfilled. We do not collect sensitive categories of data such as racial or ethnic origin, political opinions, health information, or biometric data beyond what is strictly required for identity verification under our KYC process.

2 How We Use Your Data

tiger365 processes your personal data only for defined, legitimate purposes. We do not use your data for any purpose that is incompatible with the reasons for which it was collected. The primary purposes for which we use your data are as follows:

Account Management: Creating, maintaining, and securing your tiger365 account, including verifying your identity and age (18+ requirement) as part of our KYC process.
Transaction Processing: Facilitating deposits and withdrawals via bKash, Nagad, Rocket, Upay, bank transfer, and card payments in BDT.
Platform Service Delivery: Enabling you to access casino games, sports betting markets (including BPL cricket, T20 World Cup, and IPL), fishing games, and all other tiger365 services.
Fraud Prevention and Security: Detecting, investigating, and preventing fraudulent transactions, money laundering, bonus abuse, and other prohibited activities.
Responsible Gaming: Monitoring account behaviour to identify patterns that may indicate problem gambling and enforcing self-exclusion or deposit limits where applicable.
Customer Support: Responding to your queries, complaints, and requests submitted via live chat or email at support@tiger365.
Legal Compliance: Meeting obligations under applicable laws and regulations, including responding to lawful requests from authorised government bodies.
Platform Improvement: Analysing aggregated, anonymised usage data to improve site performance, game selection, and user experience.
Promotional Communications: Sending you information about bonuses, seasonal promotions (Eid, Pohela Boishakh, BPL season), and special offers — subject to your communication preferences, which you may update at any time.

Legal Basis for Processing tiger365 processes your personal data on the following legal bases: (a) performance of our contract with you (account operation and transaction processing); (b) compliance with legal obligations; (c) our legitimate interests in preventing fraud and maintaining platform security; and (d) your consent where specifically requested (e.g., marketing communications).

3 Data Sharing & Disclosure

tiger365 does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. We share your data only in the limited circumstances described below, and only to the minimum extent necessary to fulfil the stated purpose.

Service Providers

We engage carefully selected third-party service providers who assist in operating the tiger365 platform. These providers process data solely on our behalf and under our instructions:

Payment Processors: bKash, Nagad, Rocket, Upay, and banking partners require transaction data (name, account number, amount) to process deposits and withdrawals.
Game Studios: Certified game providers such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming receive anonymised session data necessary to deliver game content and resolve disputes.
Identity Verification Services: Third-party KYC and document verification specialists who help us confirm the identity and age of players before processing first withdrawals.
Platform Analytics Providers: Anonymised, aggregated usage data is shared with analytics tools to help us understand platform performance. No personally identifiable information is included.

Legal and Regulatory Disclosure

tiger365 may disclose your personal data to law enforcement agencies, regulatory authorities, or other government bodies when we are legally required to do so, or when we believe in good faith that disclosure is necessary to:

Comply with a legal obligation, court order, or lawful request from a competent authority;
Protect the rights, property, or safety of tiger365, its players, or third parties;
Investigate, prevent, or take action against suspected fraud, money laundering, or other illegal activities on the platform.

Business Transfers

In the event that tiger365 undergoes a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity as part of that transaction. In such cases, you will be notified via the email address registered to your account before your data becomes subject to a different privacy policy.

No Cross-Border Transfers Without Safeguards If your personal data is transferred to, or processed by, a service provider located outside Bangladesh, tiger365 ensures that appropriate data protection safeguards are in place before any such transfer takes place, consistent with applicable data protection standards.

4 Cookies & Tracking Technologies

tiger365 uses cookies and similar technologies on its website and mobile platform. A cookie is a small text file placed on your device when you visit a website. Cookies allow the platform to recognise your device on return visits and to remember certain preferences or session states.

Types of Cookies We Use

Cookie Type	Purpose	Duration
Strictly Necessary	Maintain your logged-in session, prevent CSRF attacks, load-balance server requests	Session only
Functional	Remember your language preference, game display settings, and notification preferences	Up to 12 months
Analytics	Collect anonymised data on page views, session duration, and feature usage to improve the platform	Up to 24 months
Security	Detect suspicious login attempts, flag unusual account activity, support fraud prevention systems	Up to 6 months

Managing Your Cookie Preferences

You may control or disable non-essential cookies at any time through your browser settings. Most modern browsers — including those commonly used on Android and iOS devices popular among Bangladesh players — allow you to block or delete cookies via the privacy or security settings menu. Please note that disabling strictly necessary cookies will prevent certain core platform functions, including maintaining your login session, from operating correctly.

No Third-Party Advertising Cookies tiger365 does not deploy third-party advertising or retargeting cookies. We do not allow any ad networks or data brokers to place tracking cookies on our platform. The only cookies active on tiger365 are those placed directly by us or by our essential service providers for the purposes described above.

5 Data Security Measures

tiger365 takes the security of your personal data seriously. We implement a layered approach to information security, combining technical, organisational, and procedural controls to protect against unauthorised access, disclosure, alteration, or destruction of your data.

Technical Safeguards

TLS/SSL Encryption: All data in transit between your device and our servers is encrypted using 256-bit TLS encryption. Look for the padlock icon in your browser address bar when visiting tiger365.
Encrypted Storage: Sensitive data fields — including passwords, financial account numbers, and identity document data — are encrypted at rest using industry-standard algorithms.
Two-Factor Authentication (2FA): We offer and strongly encourage all tiger365 account holders to enable 2FA on their accounts for an additional layer of login security.
Firewall and Intrusion Detection: Our server infrastructure is protected by enterprise-grade firewalls and real-time intrusion detection systems monitored continuously.

Organisational Safeguards

Access to personal data is restricted to authorised personnel on a strict need-to-know basis.
All staff with access to player data receive regular training on data protection obligations and security best practices.
Third-party service providers are contractually required to maintain security standards equivalent to those of tiger365.
We conduct periodic internal security reviews and vulnerability assessments of our platform infrastructure.

Breach Notification

In the unlikely event of a personal data breach that poses a significant risk to your rights and interests, tiger365 will notify affected players promptly via the email address registered to their account, detailing the nature of the breach, the data categories affected, and the steps we are taking to remediate it.

Your Role in Account Security No security system is impenetrable, and we encourage you to play an active role in protecting your tiger365 account. Use a strong, unique password, do not share your login credentials with anyone, enable 2FA, and contact support@tiger365 immediately if you notice any unauthorised activity on your account.

6 Data Retention Policy

tiger365 retains your personal data only for as long as is necessary to fulfil the purposes outlined in this Privacy Policy or to comply with applicable legal and regulatory obligations. When data is no longer needed, it is securely deleted or irreversibly anonymised.

Standard Retention Periods

Data Category	Retention Period	Basis
Account registration data	Duration of account + 5 years post-closure	Legal and regulatory obligation
Transaction records (deposits/withdrawals)	7 years from transaction date	Anti-money laundering compliance
KYC identity documents	5 years post-account closure	Regulatory verification requirement
Customer support correspondence	3 years from last contact	Dispute resolution and service improvement
Platform analytics data (anonymised)	Up to 24 months	Legitimate interest — platform improvement
Marketing consent records	Until consent is withdrawn + 1 year	Proof of consent

After the applicable retention period expires, tiger365 will securely delete or anonymise your personal data so that it can no longer be associated with you as an individual. Anonymised, aggregated data that cannot be traced back to any individual may be retained indefinitely for statistical and research purposes.

7 Your Privacy Rights

As a player on tiger365, you hold the following rights in relation to your personal data. You may exercise any of these rights by contacting our support team at support@tiger365. We will respond to all valid requests within a reasonable timeframe, typically within 30 days.

Right of Access Request a copy of all personal data tiger365 holds about you.

Right to Rectification Ask us to correct any inaccurate or incomplete personal data on your account.

Right to Erasure Request deletion of your data where it is no longer needed for the purpose it was collected, subject to legal retention requirements.

Right to Restrict Processing Ask us to pause the processing of your data in certain circumstances while a request is being resolved.

Right to Data Portability Receive a structured, machine-readable copy of data you provided to us, to transfer to another service if you wish.

Right to Object Object to processing based on legitimate interests, including direct marketing communications.

Withdraw Consent Where processing is based on your consent (e.g., marketing emails), withdraw that consent at any time without affecting prior lawful processing.

Right to Complain Lodge a complaint with the relevant data protection authority if you believe your rights have not been respected.

Identity Verification for Data Requests To protect your privacy, tiger365 will verify your identity before acting on any data subject request. We may ask you to confirm certain account details or provide a copy of your registered ID document to ensure that data is not disclosed to or modified by anyone other than the account holder.

8 Updates to This Policy

tiger365 may update this Privacy Policy from time to time to reflect changes in our data practices, the services we offer, or applicable legal requirements. When we make material changes to this policy, we will notify registered players via the email address associated with their account and update the effective date displayed at the top of this page.

We encourage you to review this Privacy Policy periodically. Your continued use of the tiger365 platform following the publication of any updated Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with the revised terms, you should cease using the platform and may request account closure by contacting support@tiger365.

This Privacy Policy was last reviewed and updated on 1 January 2026. Previous versions of this policy are available on request by contacting our support team.

Contact Our Data Team For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by tiger365, please contact us at support@tiger365. Our support team is available 24 hours a day, 7 days a week, including during Eid and other public holidays in Bangladesh.

Policy at a Glance

Data Controller tiger365 is the data controller responsible for your personal information on this platform.

What We Collect Identity, contact, financial, and session data — only what is strictly necessary to deliver our services.

Who We Share With Payment providers (bKash, Nagad), game studios, KYC partners, and law enforcement when legally required.

Security Standard 256-bit TLS encryption in transit, encrypted storage at rest, 2FA support, and continuous monitoring.

How Long We Keep It Transaction records: 7 years. Account data: 5 years post-closure. Analytics: up to 24 months.

Cookies Used Session, functional, analytics, and security cookies only. No advertising or retargeting cookies.

Your Rights Access, rectify, erase, restrict, port, object to, or withdraw consent for your data at any time.

Privacy Contact support@tiger365 — 24/7 support for all data requests.

Have Questions About Your Data?

Our support team is available around the clock to answer any questions about how tiger365 handles your personal data. You can also review our full Terms & Conditions or explore the platform's casino and sports betting features.

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